Customer Success Manager – Hybrid (66724) – (23143771) | Latest jobs 2024 | USA
Company: State of Montana
Salary: $62,000.00–70,500.00 Full-Time, Yearly
Job Type: Hybrid, USA, Latest Jobs 2024
Job Location: Helena, MT 59601
State of Montana
Our model for HR in Montana is really decentralized. Agency recruitment and selection are decided by the respective agencies rather than being dictated from above, so ultimate power over who is recruited lies with those best able to judge what his or her squad needs. If you’re planning to come aboard and are in need of a reasonable( appropriately selected ) accommodation when applying or interviewing, please contact the HR staff listed on the job posting, or call the Montana Relay at 711. Moreover, our Montana Job Service offices are only too willing to lend a hand, offering help on all steps of the online application.
As concerns being a part of the state government no regard for discrimination is to be found here at all. We value diversity and inclusivity. If you’re of any race, color display a dchromosome white eyes human chorionic gonadotropin (hCG), national origin, religion, sex (including gender identity and expression) sex is lot pregnancy child birth relate medical conditions married single ct retired or have a family with children returnees disabled women under Come, knowing what he holds most valuable is you’re desire and willingness to work hard.
Latest Jobs 2024, USA
Locations
Located at Helena, MT 59601
Hybrid, Full-time, USA, Latest Jobs 2024
Responsibilities Of Job
- Customer experience with SITSD products, services, and support ought to be all positive.
- Additionally, the first challenge was to define clear and business-oriented IT goals and process milestones meeting the customer’s requirements.
- Search actively for opportunities for customers to achieve business growth by providing innovative solutions.
- SITSD products, services, and support add value. Highlight outstanding customer experiences to promote such benefits.
- Handle customer complaints and concerns promptly.
- In order to pave the way for continuous improvement of all dimensions of customer experience.
- Forge an excited consumer base for SITSD products.
- Select and invest in a group of Ambassadors to successfully deliver on product benefits and value.
- Improve the efficiency of SITSD by streamlining existing processes.
- Get actively involved in improving all aspects of Customer Success.
- Collect, organize and file information on the processes, procedures and systems in SITSD.
- concert with people from business, the key stakeholders and project personnel.
- SITSD products and services are aimed to ensure that customers reach time-to-value as quickly as possible.
- Take a “big-picture perspective” of the whole support process.
- As a representative for customers ‘needs and concerns, act as strong advocate.
- Develop a team approach based on customer satisfaction.
- Analyze customer service data looking for ways to improve the entire customer experience.
- Demonstrate the features and benefits of products to consumers.
Learn More, Apply Now.
Qualification
Your Background:
- If you have a Bachelor’s in Computer Science, Business, or related field–wonderful!
- With 5 years of experience in a related field, or any other unique combination.
Flexibility Matters:
- We encourage people to take their own paths, so anybody whose story doesn’t fit the typical mold, tell us more about it one by one.
Diving into Business Analysis:
- Now let us discuss your understanding of Information Technology business solutions and concepts.
Financial Savvy:
- Prove your advanced budgetary skills.
- You’ll be a natural fit if you feel comfortable with the essentials of IT purchasing, sales and accounting.
Learn More, Apply Now.
Requirements
- If you have a Bachelor’s in Computer Science, Business, or related field–wonderful!
- With 5 years of experience in a related field, or any other unique combination.
Learn More, Apply Now.
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